Privacy Policy
This Privacy Policy explains how AdShow collects, uses, stores, shares, and protects information when you use our website, dashboard, wallet, ad account services, payment flows, and support channels.
This page is provided for transparency and should be read alongside any applicable service terms. It is not legal advice.
1. Data controller and contact
AdShow is responsible for the personal information collected through the AdShow website, dashboard, wallet, order, and support workflows. For privacy questions, requests, or complaints, contact [email protected].
This policy is written to explain our privacy practices in clear terms. It does not limit any privacy rights you may have under laws that apply where you live or operate.
2. Information we collect
Information you provide may include your name, email address, phone number, company details, billing information, service preferences, ad account requirements, URLs, campaign-related context, and support messages.
When verification or compliance review is needed, we may request business documents, identity information for authorized representatives, proof of source of funds, sanctions screening details, or other records needed to assess account and transaction risk.
Information collected automatically may include IP address, device and browser details, operating system, referring pages, pages visited, access times, session activity, and security logs.
- Wallet top-ups: we collect wallet funding requests, amounts, currencies, transaction status, timestamps, and account balance records.
- Payment data: payment details may be handled by third-party processors. AdShow does not need to store full card numbers or payment credentials when a processor handles them for us.
- Cryptocurrency and blockchain data: if you fund a wallet with crypto, we may process wallet addresses, transaction hashes, network identifiers, amounts, timestamps, screening results, and risk signals from blockchain analytics tools.
- Cookies and tracking: we may use essential cookies for authentication and session management, plus analytics or advertising measurement tools where allowed by law.
3. Lawful bases for processing
Depending on your location and the activity involved, we process personal information to perform our contract with you, comply with legal obligations, protect our legitimate business interests, obtain your consent, or establish and defend legal rights.
Contractual processing includes account creation, wallet funding, order handling, service delivery, support, and transactional notices. Legal-obligation processing may include tax, accounting, anti-money laundering, sanctions, fraud, and lawful authority requests.
4. How we use information
We use information to operate AdShow, provide customer accounts, process wallet top-ups, review and fulfill ad account service orders, communicate with you, provide support, secure the platform, improve the service, and maintain accurate business records.
We may also use information to verify account or transaction risk, detect fraud or unauthorized activity, enforce our terms, send service notices, send marketing where permitted, and comply with applicable law.
5. How we share information
We do not sell personal information. We share information only when needed to provide the service, operate our business, protect users, comply with law, or complete a transaction you request.
Recipients may include payment processors, crypto payment infrastructure providers, blockchain analytics providers, KYB or identity verification vendors, hosting and database providers, analytics providers, customer support tools, professional advisers, regulators, courts, law enforcement, or counterparties involved in compliance checks.
If AdShow is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may transfer as part of that transaction subject to appropriate protections.
6. International transfers
AdShow may process and store information in countries outside your country of residence. Data protection laws in those countries may differ from the laws where you are located.
When required, we use appropriate safeguards for international transfers, such as contractual protections, processor commitments, or other lawful transfer mechanisms.
7. Data retention
We keep personal information only for as long as needed for the purposes described in this policy, including service delivery, account management, dispute resolution, security, accounting, tax, compliance, and legal recordkeeping.
Account and support records are generally kept while your account is active and for a reasonable period afterward. Wallet, order, payment, compliance, and verification records may be kept longer where financial, anti-fraud, tax, or legal obligations require it.
Blockchain records are public and may not be removable from a blockchain. Where deletion rights apply, we will delete or anonymize internal records that link your identity to on-chain data when we no longer have a lawful reason to keep them.
8. Data security
We use technical and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure. These safeguards may include access controls, encrypted connections, secure hosting practices, least-privilege permissions, monitoring, and internal review.
No online service can guarantee absolute security. You are responsible for keeping your account credentials secure and telling us promptly if you believe your account or information has been compromised.
9. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, export, or object to the processing of your personal information. You may also have the right to withdraw consent where processing is based on consent and to lodge a complaint with a privacy authority.
To exercise privacy rights, contact [email protected]. We may ask for information needed to verify your identity and process your request. Some rights may be limited when retention or processing is required for compliance, security, dispute, or legal reasons.
10. Automated screening
AdShow may use automated tools to help screen wallet funding, crypto transactions, accounts, and orders for fraud, sanctions, platform abuse, or compliance risk. These tools may generate risk signals based on transaction patterns, wallet history, public blockchain data, or information from compliance vendors.
Automated screening can lead to a delayed transaction, rejected top-up, additional review request, account restriction, or order hold. If a decision significantly affects you, contact [email protected] to request human review and provide additional information.
11. Children's privacy
AdShow is not intended for people under 18. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact [email protected] so we can review and delete it where appropriate.
12. Third-party links and services
AdShow may link to advertising platforms, payment processors, analytics providers, partner tools, social media platforms, or support channels. Their privacy practices are controlled by their own policies, not this policy.
You should review the privacy policy of any third-party service you use in connection with AdShow.
13. Data breach notification
If we become aware of a personal data breach that requires notice, we will notify affected users and relevant authorities as required by applicable law. Notices may describe the nature of the incident, affected information, likely consequences, and steps taken or recommended.
14. Changes to this policy
We may update this policy to reflect changes in our services, operations, legal obligations, or security practices. The date at the top of this page shows when the policy was last updated.
If a change is material, we may provide notice through the website, dashboard, email, or another reasonable method. Continued use of AdShow after an update means the updated policy applies from its effective date.
15. Contact
For questions, privacy requests, or complaints about this policy or the way AdShow handles information, contact [email protected].